The Common Extensibility Platform (CEP) suite couldn't be loaded.

[PAK1111]

Does anyone know how to resolve this? I uninstalled and reinstalled and getting the same error. After Effects can’t continue: The Common Extensibility Platform (CEP) suite couldn't be loaded. You may need to reinstall. After Effects can’t continue: unexpected failure during application startup. I'm running (Mac) Yosemite 10.10.5, using After Effects CC 2015 v.13.6.1. Any help is appreciated!

[mattyTho]

This is working!!! Thank you! Thank you! Thank you!

[DavidAzul]

This reply is from 2018, but still works with 2023 version. Thanks a lot!

[MoD_Andy]

Also...make sure Dropbox Backup isnt using your documents folder or disabled it. It's what changed the Document folder permissions for me so I removed it from backup options and AE worked again.

[Guest]

I mean it was this simple all along. WOW! It worked for me on Mac

[cristerr]

Thanks so much!!

[joshuab32868536]

I have tried all of these solutions and still am unable to run AE.

[rhettv11348883]

I need the answer to this issue too!!

[joshuab32868536]

It turns out that my issue was a network setting. The adobe folder in my documents folder could not be written to when I was offsite. This can happen if you are having your drive backed up online. If you are having the same issue as me you need to check the Always available offline option after right clicking your documents folder.

[rhettv11348883]

Thanks for the quick response...

I'm on a Mac, but i still tried the fix...but don't see that option.

I'll keep searching.

thanks again

[rhettv11348883]

This was it!!!

I can't believe how many things  i tried that were all wrong and much more involved. Then this super simple thing was it.

Thank you PAK1111!

[zuris98386622]

What exactly was it that solved your problem? Struggling with the same:/

[Hassan Harrouk]

For Mac OS user, following is the solution that solved my issue:

Change permission on every single Adobe folder to everyone read write:

Documents

Applications

Library Caches

Library Preferences

Library Application Support

Delete Preferences on Startup (cmd – option – shift).

Here we go!

[sasivadan12]

are you refering to general docs, application folders in mac? 

tried all options, yours is the last hope. please help. 😞

[pranav5EC0]

does u got the solution to this issue on mac

[defaultwdgvhw2t1ejw]

Still searching for a solution. Did u manage to find one?

[Abdullah5EF3]

I tried all adviced but non of them did not work for me. 

But I find another solution 

for windows user Settings- Update and Security- Windows Security-Virus and threat protection- manage ransomware protection-Allow an app through Controlled folder access-please select after effects exe from installed win folder. and restart after effect 

you can also watch from here to

https://www.youtube.com/watch?v=9yRLd6gjZWU&ab_channel=RaTeX

[ahmada22010783]

It's working

[onlydesign]

Thank you so much!! 2 hours working on this to edit a 8 second video clip! You are a day saver!!

[creativearmada]

Thank you very much. This worked. Oddly enough though, this is a fresh install as of just a few days ago and I have used it a couple of times and no system changes occurred at all. Now I know why I waited until just a couple months ago to switch from windows 7 to windows 10.

[vanida25799036942n]

Thank you so much, it's working!!

[Lazarus26756024622u]

Works fine in Win 11 and AE 2023. Thx a lot

[VYPO]

Solved. Thank you very much

[NoMagnolia]

Worked for me - AE 2024 on Win11.

[Guest]

Hi. So i managed to solve for myself. dont know if this will work for you guys. For Mac. The instructions are as follows: 

1. uninstall after effects and media encoder. 

2. Next, uninstall creative cloud from the folder they give you called creative cloud unistaller 

3. then head over to adobe website and hit install After Effects from the website. it will give you download link so follow all the steps to download it. 

4. Creative cloud will also be downloaded along with the After Effects. note you wont have to download After Effects from the creative cloud app. since you already downloaded it from the website. 

5. once After Effects downloads launch it and it should be working without this metadata BS poping up.

hope this helps. if this works for you please show your appreciation by subscribing to my youtube channel: HEAR 2 STAY 

[Jhovani239802649ssc]

Hola la solución fue mas sencilla de lo que esperaba, resulta que yo tenia una carpeta llamada adobe en mi documentos de la mac y tenia otras cosas dentro de ella, por lo cual le cambie el nombre y cree otra carpera llamada "adobe" completamente nueva y verifique los permisos, y a todos los usuarios le di permisos completos y listo magicamente se abrio el after effects